How do I access the mobile cheque deposit feature? * Using Apple Pay is simple, and it works with … Can I use the Westpac Banking Action for Google Assistant for payments with my Westpac accounts? This information does not take your personal objectives, circumstances or needs into account. If my mobile runs out of battery, or I have it turned off, can I still use it to make a contactless transaction? Can I increase the $20,000 limit which currently applies for a 7-day period? Full details are available on request. Turn on NFC 6. Can I use Cardless Cash to get cash to others? How to put a SmartPlan on a balance transfer, How to put a SmartPlan on large purchases, How to put a SmartPlan on a purchase balance. How do I wear and care for the Centsitive Objects Slimline Keeper? We use cookies to secure and tailor your web use. Do I need to do anything to get ready to be able to use PayID? When the Westpac Banking for iPad app is updated, will I need to reset my 4 digit passcode? Can I use my digital card details to make online transactions? I have additional questions about my account. Why can’t I sign in to my Mobile Banking? How do I switch to receiving Digital Mail? My physical card has expired. How do I link my Westpac Online Banking to Google Assistant? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? Will I still have Westpac Protect™ SMS Code for Tablet Banking? Can I make a mobile payment if my mobile is asleep? Full details are available on request. Some branches now open weekends. What is a Device Account Number and how is it different to my physical card number? Can more than one person's fingerprint be registered to a device? What are the interest rates on your home loans? And when you use your cards with Google Pay, you'll continue to earn rewards, receive protections, and enjoy all the benefits you signed up for with your bank or payment provider. My device has been lost or stolen. As a Business customer, how will Osko® and PayID payments change my bank statement or export? Can I get the balance of the $5 Hey You credit refunded from my Hey You account? Have you changed the password length or requirements with the changes to the Online Keypad? Where do I find my Digital Mail in Online and Mobile Banking? What do I do now? What do I do if my Global Currency Card is lost or stolen? How do I disable or unlink the Westpac Banking Action for Google Assistant from my Westpac Online Banking? By adding eligible debit or credit cards to Google Pay, you can quickly and securely shop in stores and make purchases in apps. How do I cancel the mobile payments feature? How do I close my everyday or savings accounts (including DIY Super Working accounts and DIY Super Savings accounts)? Do I also need to send the recipient my Account Name? How long does it take for the cheques to clear? If I have Westpac Live sign-in screen set up in my Favourites and sign-in after the Online Keypad removal, will the link to the sign-in screen still work? How do I change my Westpac Online daily payment limit? Pay with your phone With your choice of wallets you can now carry your eligible Westpac cards with your smartphone. Can I use Apple Pay as a backup if lose my physical card? Can I use Samsung Pay as a backup when my card is blocked or reported lost/stolen? Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN … Is the Westpac Banking for iPad or Windows 8 secure? Does this mean the online keypad will be replaced if my session has timed out? Can I make a payment in a different currency using Siri? Why doesn’t the card number on the merchant’s receipt match my physical card number? Is my card eligible to set or change my card PIN online? Forgot customer ID or password? What cards can I activate using Westpac Mobile Banking? How do I get an emergency card replacement while I'm overseas? Manage Term Deposit online - can I give third party account access to a person/organisation and how do I set it up? When the Westpac Banking for iPad app is updated, will I need to reset fingerprint sign in? With Google PayTM, your phone is your new wallet. Do I need to use my card PIN with Samsung Pay? Do I need an internet connection to make Garmin Pay payments? Why have I been contacted about this change? What is the account overview in Westpac Online Banking and Mobile Banking? Will I see the purchases I make using Westpac PayWear on my statement? What do I do if I sell my smart watch or get a new device? Customer ID Password. What is my ‘Main Account Balance' and how is that different to my ‘Closing Balance’ in SmartPlan? What do I do if Westpac is still sending mail to the Deceased? I received a hoax/spam/scam/fake email or SMS claiming to be from Westpac. Can I use the Westpac Banking Action for Google Assistant for general customer service support? What if the app is not accepting my fingerprint after registering? What measures can I take to protect my information? Manage Term Deposit online - what is the Six Business Day Variation Period? Do both account holders have the same level of authority? What happens if my camera doesn’t capture my card details? What are the interest rates on your credit cards? When you’re out and about you can use your mobile phone to pay for goods and services by simply tapping it against the merchant’s payment terminal as you would a contactless card - simple. Where can I find out more information about Garmin Pay? Westpac Mobile PayWay enables your business to accept credit and debit card payments using a secure card reader connected to your smartphones or tablets*. Why hasn't my mobile payment gone through? See westpac.com.au/devices to see if your phone is compatible • Sign in with a 4 digit … Where can I find the $5 Hey You credit offer T&Cs? Do I need an internet connection to make payments through Google Pay? To use Google Pay you will need to use a compatible device with a supported operating system. Can I use my Digital Card details for cardless cash withdrawals? Do I have to upgrade my Pay to Mobile to a PayID? If I have fingerprint capability on my iPad, do I have to use fingerprint sign in to access the Westpac Banking for iPad app? Will I still receive the credit card repayment reminder if I make an out of cycle repayment? I can see my card in Google Pay but my transaction is declining. When will I need probate or letters of administration? I received an SMS notifying me that the deposit wasn't processed, and I have already destroyed the cheque. Where can I make purchases using my mobile? How can I customise an invoice number in Biz Invoice? Why is the Windows App being removed from the Windows store? Can I add my cards to more than 1 device? Which Westpac business accounts are eligible for Osko Payments? My Westpac Handycard does not have a CVC, what can I do? Google Pay is available for your eligible debit and credit cards. Which devices are supported by Westpac Mobile Banking? Can all funeral expenses be paid out of the deceased available funds? 9:30am - 5pm, Fri Which Westpac personal accounts are eligible for Osko® payments and linking to PayIDs? I've lost my physical card; can I still use Garmin Pay on my Garmin smart watch? Why do I need to provide my email address? How can I view my external account information? How can I view a cheque and/or deposit slip? What is the ‘Monthly Payment Balance’ and how is that different from my normal statement Closing Balance in SmartPlan? Mastercard debit card using Siri card safe in Apple Pay as a Deposit in my Fitbit but the transaction someone... 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